Where it shows up
The team needs consistent practice scoring, role-play feedback, manager observation, or quality review.
Look for the task, criteria, observable behaviors, scoring levels, and who will use the rubric.
No technology
Write three criteria for one task: accurate, complete, and usable in the workflow.
Microsoft 365 or Google Workspace
Use Forms, Excel, Sheets, or a shared document to score practice and capture notes consistently.
AI-assisted
Ask AI to draft rubric criteria from the task and evidence standard, then have a human owner test the rubric on real examples.