Practical guides on learning technology, content systems, and team leadership — written from 20+ years of real L&D work. What we built, what broke, and what actually changed behavior.
Subscribe Free Start HereComplete implementation guides for the AI tools L&D teams are actually using.
A 15-part field guide to using Claude and Cowork in your daily L&D work. Covers every setting, feature, and workflow that matters — from setting up Projects and personalizing Claude for your content style, to running your first Cowork session and 10 real-world L&D scenarios.
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A 37-part guide to using Copilot across every M365 app. Covers Word, Excel, PowerPoint, Teams, Copilot Studio, Power Automate, Viva, SharePoint grounding, and more — with prompt libraries, IT admin checklists, and competitor translation guides.
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A 27-part implementation guide for L&D teams moving from ChatGPT to Gemini. Covers the full Google AI ecosystem — Gemini, NotebookLM, Canvas, Deep Research, Gems, and Workspace integrations — with real L&D scenarios throughout.
In-depth guides on tools, workflows, and L&D leadership. No signup required.
Tools & Workflows
How Obsidian and Claude turn scattered research into a compounding knowledge base. L&D use cases, practical examples, and a 30-minute setup.
Tools & Workflows
The technical setup guide. Folder structures, frontmatter conventions, token optimization, and the Karpathy LLM Wiki pattern adapted for L&D.
Tools & Workflows
Generic prompting advice fails L&D professionals. The RCTCO framework bridges the gap between general AI tools and specialized instructional design work.
Eight topic areas covering the full L&D leadership toolkit.
☕ 11-minute read Microsoft shipped more than a dozen updates to Microsoft 365 Copilot across February and March 2026. Some of them are useful for L&D teams right now. Most of the coverage you’ll find online is written for IT admins or general knowledge workers...
☕ 7-minute read Think about the last time you started a new training project. How much time did you spend re-researching things you already knew? Tracking down that article about spaced repetition you read six months ago? Rebuilding the same context for your A...
☕ 11-minute read Most of us have had that moment. A new technology shows up, or an org restructure gets announced, or we read something about what AI is doing now, and something quietly shifts. It’s not exactly panic. More like a background question that start...
Most L&D content falls into one of two traps: vendor marketing dressed up as thought leadership, or academic theory that dissolves on contact with a real SME, a real LMS, and a real deadline.
Learning, Upgraded is the newsletter I wanted when I was building a learning function from scratch. Every guide is written from direct field experience — not secondhand research, not vendor briefings. The frameworks here were tested under real conditions: a $500K+ annual budget, 26 people across 3 continents, and the constant pressure to show that learning investments produce measurable behavior change — not just completions.
Every guide is written from the field — not theory. The frameworks here were built while managing a 26-person global L&D team, running a $500K+ annual budget, and deploying AI tools long before they were trendy.
No sponsored content. No vendor deals. No "10 tips" listicles. Just real systems, tested workflows, and honest takes on what actually changes behavior and shows results. Some tool links are affiliate links — always disclosed.