Work quality depends on who remembers the rule, who asked, or who happens to be in the meeting.

Look for who owns the decision, what standard applies, where the decision is recorded, and when it gets reviewed.

No technology

Pick one repeated decision and define the owner, rule, exception path, and review trigger.

Microsoft 365 or Google Workspace

Publish the rule in a shared page, List, Sheet, or decision log where the team already works.

AI-assisted

Ask AI to turn repeated questions into draft governance categories, then have owners approve the actual rule.