Where it shows up
The same intake, LMS, content, review, reporting, or ownership question keeps coming back with different answers.
Look for the decision, reason, owner, applies-to scope, date, status, and review trigger.
No technology
Write down the next repeated decision as soon as it is made, including the owner and when it should be revisited.
Microsoft 365 or Google Workspace
Use a Microsoft List, SharePoint page, Google Sheet, or Excel table with decision, owner, status, and review trigger.
AI-assisted
Ask AI to extract likely decisions from meeting notes or tickets, then have the owner confirm which decisions are real.