Where it shows up
A leader asks whether training worked and the team only has completions, attendance, or satisfaction data.
Look for scenario performance, manager observation, work samples, quality checks, tool behavior, or workflow outcomes tied to the task.
No technology
Name the behavior first, then choose one realistic way to observe it before or shortly after launch.
Microsoft 365 or Google Workspace
Use a simple scorecard in Excel, Sheets, Forms, or Word to capture behavior criteria and reviewer notes.
AI-assisted
Ask AI to draft behavior criteria and sample observation questions from the task description. Keep the final criteria human-owned.